Silly idea Blizzard. I’m going to continue not using the forums. :-)
Those outraged should consider the risk they take using websites such as Facebook, on which they expose real information about themselves by choice.
Official game forums are always a pointless place to post unless your really, really desperate IMHO. Perhaps if you need technical help or something they are useful, otherwise in-game strategy information and similar are much better hosted on a third-party website where there is no misplaced expectation that game makers will contribute to the conversation.
People seem to mistakenly think they are there for two-way communication between the game makers and their customers. They are actually just a tool for giving the impression that the game makers/managers are in some way responsive to their customers.
Perhaps a bit harsh I know, but its my experience over the last twenty years of using them.